Are you frustrated with the way your Strata Company is managed?
Many Strata Companies feel powerless when it comes to the management of their strata complex – frustrated that their strata management company isn’t communicating, isn’t following their instructions or empowering them to succeed. Councillors feel like their needs and requirements aren’t being met, and have little trust that their Strata Manager is doing the right thing by them.
ESM takes the management of your biggest asset very seriously and understands how frustrating managing a strata company can be. Like you, we are also frustrated by the mechanical nature of the strata industry and the complexities that come with strata law.
We want to change this, and work tirelessly to prioritise trust and alignment between ourselves and the councillors we partner with. Not only does this mean more things get done in a timely manor, but our focus on communication and education guarantees you feel more in control of your strata company and the outcomes you want to achieve.
Councillors that trust ESM to manage their strata company relax knowing that we are taking care of everything from ensuring the strata company complies with regulations through to mitigating conflict between proprietors. Our commitment to education also means our customers feel more empowered to enact positive change and get the most out of strata living.
Our Commitment to you:
- Commitment to Education
- More support when you need it
- Partnering with you to achieve
- Purpose and values drive everything we do
Commitment to Education
We are committed to empowering our customers, suppliers and staff with knowledge about Strata so that navigating laws and regulations is easy, and positive change can be made effortlessly. How? We have a dedicated Education & Training Team who bring you the latest and most relevant information as well as a state-of-the-art, online knowledgebase for all things strata. Our staff are all allocated a specific training allowance to use on furthering their own education each year.
More support when you need it
We know that when it comes to running your strata company, reliable and timely support is really important. Which is why we have a dedicated Customer Service & Support team that works with our Strata Management Teams to assist you in the smooth and successful running of your strata company. We have more people working together to support you and your proprietors than any other strata management company in WA, so you can get the help and guidance when you need it.
Partnering with you to achieve
The trusted partnership between your council members and our strata managers is incredibly important when it comes to aligning with the Strata Company’s goals and desired outcomes. Our commitment to this means we are always on the same page, more things are done, meetings are effective and we can help you achieve results through reliable guidance, sound advice and conflict resolution.
Purpose and values drive everything we do
We take the management of your biggest asset very seriously, which is why we co-created our company values and purpose with our customers. When you partner with ESM, you know you are partnering with like-minded individuals that work closely with you to achieve your strata company’s goals. Our dedicated cultural leaders ensure our purpose and values are embedded within everything we do.
33
Years of experience supporting Perth Strata Companies
888
Strata Companies partner with us to manage their complex
11,722
Home owners trust us with their biggest asset
ABOUT US
WA’s most trusted partner in delivering Strata Management Services
Exclusive Strata Management is Perth’s largest and most experienced Strata Management Company. We partner with Strata Companies to guarantee the smooth and effective running of your strata complex, through creating alignment and trust between ourselves and the councillors we support, prioritising education, living by our co-created values and committing to the highest level of support and communication.
News and resources compiled by
the ESM Education Team.
Learn more about ESM, discover the latest Strata news and see more of what ESM is undertaking within your area or in the greater Perth region. For specific support on strata-related queries, visit our new support site.
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Want to know more about how Exclusive Strata Management
can deliver Strata Management services for your property?
Get a quote
1. Get in touch with us via email or phone
2. We get to know your Strata Company a little better and identify any challenges you need to overcome
3. We put together a proposal on how we can partner to deliver effective Strata Management services
Wondering how to move across to ESM from another Strata Management Company? Discover a guide here.
