Are you frustrated with the way your Strata Company is managed?
Our Commitment to you:
- Commitment to Education
- More support when you need it
- Partnering with you to achieve
- Purpose and values drive everything we do
Commitment to Education
We are committed to empowering our customers, suppliers and staff with knowledge about Strata so that navigating laws and regulations is easy, and positive change can be made effortlessly. How? We have a dedicated Education & Training Team who bring you the latest and most relevant information as well as a state-of-the-art, online knowledgebase for all things strata. Our staff are all allocated a specific training allowance to use on furthering their own education each year.
More support when you need it
Partnering with you to achieve
Purpose and values drive everything we do
WA’s most trusted partner in delivering Strata Management Services
Exclusive Strata Management is Perth’s largest and most experienced Strata Management Company. We partner with Strata Companies to guarantee the smooth and effective running of your strata complex, through creating alignment and trust between ourselves and the councillors we support, prioritising education, living by our co-created values and committing to the highest level of support and communication.
“Our ESM Strata Company Manager, has been and continues to be an efficient, prompt, friendly & helpful guiding light for our Como strata complex.”
“Our building with 8 units has been well managed by ESM for over 5 years, when we replaced our previous Strata Management Company. The servicing of the buildings and the common areas has been first class, and work requests, urgent or otherwise, are always responded to and completed in a timely, cost-effective manner. Our strata manager promptly and effectively addresses issues raised with him, and we are happy to continue to work with him and use ESM to manage our property.”
“As Chairman of the Strata Council of Edmund Court, a 14 unit residential strata property in Fremantle, I am pleased to provide this testimonial for our Strata Manager, ESM Strata.
ESM have been our strata manager over several years and have always provided excellent service through their representative, Luke Brown.
We have appreciated ESM's prompt attention to obtaining quotes and arranging maintenance work, ensuring our compliance with legislation and efficient communications with the owners and Strata Council.”
“As Chair of the Council of Owners, I have worked with ESM for the last 10 years, and have always found their staff to be prompt in responding to queries, scrupulous in managing our funds, and knowledgeable in strata legislation and procedures. I recommend their services.”
“I write to commend you and your Team at ESM Strata on your management of our Strata. I have owned Unit 6 for 8 years and been on the Strata Council for six of those years. There have been some complex and frustrating problems that have arisen over that time. Overall your help and assistance has been invaluable and is greatly appreciated.”
“As a complex of first-time home owners the guidance, support and professionalism of the team at ESM has been invaluable. Our Strata manager always provides easily detailed replies to our queries that are easily understood and has proven to be consistently attentive and proactive. Her assistance has been invaluable in navigating our first three years and we look forward to continuing the relationship for many more.”
“Being able to connect with the same ESM staff member, who has a good memory, understanding and interest in our strata issues is a bonus. Also you have an attractive easily navigated website with plenty of timely, concise and helpful education topics, all in all making the task of strata council members less onerous. From past property management involvement I can say that ESM is a class well above the rest. Thank you! ”
News and resources compiled by
the ESM Education Team.
Learn more about ESM, discover the latest Strata news and see more of what ESM is undertaking within your area or in the greater Perth region. For specific support on strata-related queries, visit our new support site.
Want to know more about how Exclusive Strata Management
can deliver Strata Management services for your property?
Get a quote
1. Get in touch with us via email or phone
2. We get to know your Strata Company a little better and identify any challenges you need to overcome
3. We put together a proposal on how we can partner to deliver effective Strata Management services
Wondering how to move across to ESM from another Strata Management Company? Discover a guide here.