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How to change strata management companies

By July 27, 2019July 9th, 2021No Comments

How do I change Strata Management Companies?

The (simple) process of changing Strata Management Companies is fairly straightforward. It involves:

  • Checking your current contractual obligations
  • Providing a letter of notice to your current strata manager
  • Choosing a new strata management company (All council members in agreement)
  • Providing ‘Termination of Strata Mangement Services notice’
  • Signing new Contract with a handover date.
  • New Strata manager completes handover in the background with existing strata management company.

If you are considering moving your Strata Company to ESM Strata, we can guide you through this entire process and help in any way we can.

Please note, this process is written for Council of the Strata Company members. If you are not on your council, you will need to discuss chance in strata management companies with them. 

The Process in more detail:

  1. Before considering a move to another strata management company, please make sure you are aware of any pre-existing contractual obligations that your Strata Company has made.
    • Most Strata Management Contracts have a termination or expiry date
    • There may be grounds for early termination if you believe the terms of the contract are not being upheld
    • There may be a condition in your contract that you serve notice to the current manager before termination
  2. Request a submission from ESM Strata or another Strata Management Company.
    • Our Strata Management Specialists get to know your requirements and tailor a solution to your particular strata scheme’s needs
    • The more information you provide us, the more accurate our quote will be
    • Show the quote to your other Council members to make a joint decision
  3. Accept a quote for new management
    • A handover date is chosen
    • 2 Council members sign a contract with your new strata management company
    • You may need to provide a letter of appointment
      • ESM Strata can provide you with a draft letter
  4. You serve a “termination of strata management services notice” to your current strata management company
    • This begins a handover process between your existing strata management company and your new one
      • ESM Strata can supply you with a complying draft termination notice
  5. Your new strata management company then begins the hand over process, working towards your hand over date. Handover involves:
    • Liaising with the current manager
    • Receiving all records
    • Entering data
    • Reviewing current issues
    • Producing a report for the strata council “as at date of handover”
  6. On handover date your new Strata Management company should advise all owners letting them know they have taken over as managers
    • If you have chosen ESM Strata, we send a welcome pack to all owners introducing their new Strata manager and our processes here at ESM STrata
    • We also arrange a meeting with the Council to resolve any outstanding issues

The handover process is very straight forward and involves very little involvement from you, the council member. You can usually rely on the professionalism and efficiency of both Strata Management Company parties to ensure the process is as seamless as possible

Get in touch with us today if you have any more questions about this process.