Lift systems are one of the most complex and costly pieces of infrastructure in a strata scheme, and the way they’re maintained is changing.
TK Elevator Australia (formerly Thyssenkrupp Elevator) recently spent time with our team explaining how elevator maintenance is evolving — moving away from purely scheduled servicing toward predictive models that use real-time data from the lift itself. Their platform, MAX, monitors equipment continuously and flags components likely to fail before they do, rather than waiting for a fault or a routine inspection to pick it up.
For owners and strata committees, the practical difference matters. Predictive maintenance can mean fewer unexpected breakdowns and entrapments, better-informed capital works planning, and clearer data to support decisions about when equipment genuinely needs replacing versus when it can be maintained.
Understanding how these systems work is part of how we give owners better guidance – on maintenance contracts, on lift-related expenditure, and on what to expect from a service provider.
Thank you to Luke Downey and Graham Richards from TK Elevator Australia for taking the time to speak with our team.
