After-Hours Support

If you’re experiencing an after-hours emergency that requires prompt action, our after-hours emergency service provider will be able to assist.

Our chosen provider is Bay Building services who are experienced experts with repairs of all sizes. If you require after-hours emergency support, you will be charged a fee by them which can include the direct costs associated with organising the relevant contractors but also the cost of maintaining qualified supervisory staff to be on call outside of normal office hours. ESM has no control over these fees, however, if the cost is deemed to be the owner’s responsibility, the fee will be charged to them.

In case of an emergency such as fire, injury or theft please call 000.

ESM receives no commission from Bay Building Services or any other contractors which provide services to the Strata Companies we manage.