From the ESM Strata family to yours we wish you and your loved ones a happy holiday and thank you for your ongoing business over the past year.
From the ESM Strata family to yours we wish you and your loved ones a happy holiday and thank you for your ongoing business over the past year.
It has been wonderful supporting you and your fellow council members throughout 2024 and we are looking forward to continuing to work with you in 2025!
I need help over the break!
Don’t worry ESM Strata have a team of staff available to help on the following days.
Click here to read our article on festive season etiquette in a strata company.
Need a contractor over the holiday break?
Who should you call when you need after hours assistance?
In case of an emergency such as fire, injury or theft, please call 000 immediately.
What is Emergency Maintenance?
Emergency Maintenance is classified as an issue that occurs after hours and requires immediate rectification to ensure the continued safety of all owners and residents, or will cause further damage to the building if not addressed immediately.
If you are a tenant, you are not authorised to arrange repairs without permission from the owner of the unit. Please contact the person you pay rent to (either owner or property manager) and report the matter directly to them so they can action.
Who covers the cost?
Some contractors will invoice the Strata Company directly depending on the works required, however it may be requested that the owner pays for these services on the spot. Owners may seek reimbursement from the Strata Company.
Please note
- The Council of your Strata Company reserves the right to refuse payment of after-hours invoices if they are considered to be non-urgent.
- If the cost of this service is deemed to be the lot owner’s responsibility, the fee will be on-charged to them.
Recommended contractors
Below is a list of suggested contractors, should any of these not be available you can arrange a suitably qualified alternative. Please advise ESM Strata of any action taken as soon as possible.
Please note, whilst these contractors will endeavour to be available for after-hours work, prior bookings and schedules may impact that availability at any given time. If you cannot make contact with listed suppliers, try another contractor of your choice.
CHRISTMAS TRADING CONTRACTORS 2024
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PLUMBING |
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| No Probs Plumbing & Electrical
08 9315 5545 or [email protected] |
AVAILABLE – Working normal hours with Skeleton Crew
Closed 25th, 26th, 27th Dec& 1st Jan |
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Ballantyne Plumbing |
AVAILABLE – Working normal hours with skeleton crew Closed Public holidays – Xmas day additional rate |
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JTK Property Services |
Closed from 11.00am 20th December 2024 and re-opening as normal at 8.30am on 6thJanuary 2024. Outside these hours Matt Dorotich will receive calls to mobile and routinely monitor the emails for issues of an urgent nature. Please note they cannot guarantee always being available and able to assist. |
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ELECTRICAL |
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| Steven Murphy Electrical Contractors
08 9381 7711 or [email protected] |
AVAILABLE – Working normal hours & After hours
24th & 3st Dec working till 12pm. Closed 25th, 26th, 27th Dec& 1st Jan |
| No Probs Plumbing & Electrical
08 9315 5545 or [email protected] |
AVAILABLE – Working normal hours with Skeleton Crew
Closed 25th, 26th, 27th Dec& 1st Jan |
|
Ballantyne Electrical |
AVAILABLE – Working normal hours with skeleton crew Closed Public holidays – Xmas day additional rate |
|
Trayd Australia |
Closed from 11.00am 20th December 2024 and re-opening as normal at 8.30am on 28th December 2024 and Closed Public holidays AVAILABLE – from the 28th December Working normal hours with skeleton crew |
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GLASS BREAKAGE |
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Premier Glass & Mirrors |
AVAILABLE – Apart from the Public Holidays we will have a skeleton staff operating throughout. emails and phone will be monitored – including after hours. |
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GENERAL MAINTENANCE |
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Trayd Australia |
Closed from 11.00am 20th December 2024 and re-opening as normal at 8.30am on 28th December 2024 and Closed Public holidays AVAILABLE – from the 28th December Working normal hours with skeleton crew |
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JTK Property Services |
Closed from 11.00am 20th December 2024 and re-opening as normal at 8.30am on 6thJanuary 2024. Outside these hours Matt Dorotich will receive calls to mobile and routinely monitor the emails for issues of an urgent nature. Please note they cannot guarantee always being available and able to assist. |
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FIRE SAFETY |
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Banhams WA Do not send WO – Call 08 9206 0017 |
Closed from 20th December 2024 and re-opening as normal at 8.30am on 6th January 2024. No routine maintenance carried out. But available to assist with after hours and urgent matters. Please call 08 9206 0017 |
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SECURITY GATE |
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| Look for a manual override key and contact the authorised gate technician. |
AVAILABLE |
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LIFT/ELEVATOR |
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Refer to the signage at your complex and contact the |
AVAILABLE |
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STORM DAMAGE |
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State Emergency Services |
AVAILABLE |
