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When it comes to managing strata properties, there are two important roles that play distinct but complementary roles: the strata manager and the building manager. Both have a lot of similarities.

For example, both can contribute significantly to the smooth functioning of the Strata Property. Both are also engaged by the Council of the Strata company on behalf of all owners.

However there are unique differences.

What is a Strata Manager?

A strata manager or a strata management company is appointed by the Council of the Strata Company to oversee the day to day running of the Strata Company. Their responsibilities are governed by the Strata Titles Act 1985 (WA) and other relevant regulations specific to Western Australia. The primary functions of a strata manager include:

  1. Financial Management: The strata manager may handle the financial affairs of the strata company, including collecting levies from owners, paying bills, and maintaining accurate financial records.
  2. Administration and Communication: They may organise and attend meetings of the strata company, keep minutes, and facilitate communication between the strata company, owners, and other stakeholders.
  3. Maintenance of Records: Strata managers are responsible for maintaining the strata roll, which contains details of all lot owners and their contact information.
  4. Compliance: They ensure that the strata scheme complies with relevant laws and regulations, including building codes and safety standards.
  5. Dispute Resolution: Strata managers may play a role in mediating and resolving disputes among owners or between the strata company and individual owners.

For more information on the role of a strata manager and how ESM Strata can help with professional strata management services, please visit this link.

What is a Building Manager?

The building manager, on the other hand, is responsible for the day-to-day operations and maintenance of the physical aspects of the building. They are typically appointed by the Council of the Strata Company to take care of common property areas and shared facilities, and are often integral for buildings with a large number of lots. While the Strata Titles Act doesn’t specifically define the role of a building manager, their tasks often include:

  1. Routine Maintenance: Building managers oversee regular maintenance tasks such as cleaning, gardening, and waste management to ensure that common areas are well-maintained and presentable.
  2. Repairs and Maintenance: They coordinate and oversee repairs of common property and shared facilities, such as elevators, swimming pools, and common hallways.
  3. Contractor Management: Building managers may liaise with contractors and service providers to obtain quotes and ensure that repair and maintenance work is carried out efficiently.
  4. Emergency Management: In case of emergencies like fire or flood, the building manager plays a crucial role in coordinating the response and ensuring the safety of residents.
  5. Security and Safety: They may implement security measures and ensure that safety regulations are followed within the premises.

The Synergy Between Strata Manager and Building Manager:

Both the strata manager and the building manager work in tandem to ensure the overall well-being of the strata property and its residents. While the strata manager focuses on administrative and financial aspects, the building manager concentrates on the physical upkeep of the property.

Having a clear distinction between these roles is crucial to prevent conflicts of interest and to maintain transparency and accountability within the strata management structure.

If you want to explore further about strata laws and regulations specific to Western Australia, you can visit the official website of the Government of Western Australia. For broader insights into strata management best practices, the Strata Community Association WA offers valuable resources and industry updates.